Courses

BERTHA is an online training program that functions as part of a school's overall School Violence Prevention Program. With the Behavioral Risk Threat Assessment (BERTHA) process implimented, schools will be able to recognize, and more importantly, respond to early warning signs related to 'behaviors of concern' that won't yet fall into the classification of school violence. The goal of BERTHA is to identify, assess, manage, and monitor students exhibiting behaviors of concern, long before they pose a threat of violence to themselves or others. The timing of that identification can range from long before commission of a violent act up to just prior to commission of the act, depending on the risk factors present, information available at that time, and other situational factors.

All behaviors and threats are not equal. It is important that schools charged with responding to reported behaviors of concern or threats/incidents be properly trained, and have a systematic means of gathering information, conducting an investigation, and determining the threat level posed by the situation.

BERTHA identifies the roles and responsibilities of the individuals and teams required and sets forth the steps to follow upon receipt of a tip/report of an incident/threat or behavior of concern. The purpose of BERTHA is to enable schools to prevent incidents of school violence in the first instance. It is not a process of prediction. The training is delivered in an online training format for authorized licensee holders. Upon successful completion of the online training, participants will receive a certificate of completion from The University of Alabama College of Continuing Studies.


This course contains no sessions
The CC2CC Certification Institute is designed to train trainers in itinerant early intervention/early childhood special education (EI/ECSE) for children in classroom- based programs. In addition to educators, participants can include occupational therapists, physical therapists, psychologists, speech-language pathologists, or others supporting children in classrooms. The CC2CC Certification Institute focuses on integrated therapy and collaborative consultation with classroom professionals. Participants will receive workshops and will practice CC2CC in role plays and in actual community classrooms. Professionals attending the CC2CC Certification Institute will be people from around the world who (a) have an opportunity to train others in itinerant services and (b) have an opportunity to demonstrate these practices in real classrooms.
This course contains no sessions

In today's competitive business environment, effective communication skills are more crucial than ever before. It is the foundation on which successful careers are built and a crucial component of lasting success. Whether it's a face-to-face conversation or an e-mail exchange, a professional message involves establishing a connection that leaves a positive impression. This workshop will help you develop a truly engaging and responsive communication style, leading to positive results for you and your organization.


This course contains no sessions

Successful companies know that creating an excellent customer service culture within the organization is vital for sustainability and growth. "WOW-ing" the customer must be viewed as a way of life within an organization so that excellent customer service is engrained in the mission. From hiring and developing the best team to rewarding excellent service, customer service culture begins with leadership. This workshop will create a positive work environment, decrease turnover and deliver the results of true customer service excellence.


This course contains no sessions

Faced with repeating, entrenched, and complex personal and technically complex events, managers must constantly wrestle with the on-the ground challenges that define their working environment. Critical to the study of management, these challenges are most often likely to emerge in highly resource constrained contexts - there just isn't enough to go around, and managers have to dig deep to solve all of the problems that emerge and reemerge, and that define professional success and failure. Where does the juice to solve these problems come from? Can managers buy their way out of the issues they face by spending the company's money? Is there a magic button hidden under someone's desk somewhere? Is there some sort of all-powerful, all knowing being who can be relied on to make everything right with a quick call? Of course not. The only place that the power to be great comes from - the only place it will ever or could ever come from - is from you, and only you. The magic - the power - comes from you.


Wednesday, January 22, 2020, Chamber of Commerce of West AL Suite 2

This course contains no sessions

Social media marketing is now a cornerstone of marketing strategy for all types of businesses and organizations. However, it can also be overwhelming and time consuming. Learn how to make social media strategy work best for you and your business by learning the core functions of social media: monitor, amplify, respond and lead. This program will help you develop a strategy that works best for your marketing goals and is conscious of your time and budget. Using a variety of social media platforms, such as Facebook, Twitter, Instagram, Pinterest, Snapchat, and LinkedIn, you can create an online presence that tells your business's story, finds new customers, and interacts with a targeted audience online. Attendees will create their own Social Media Strategy Blueprint during the workshop and leave with actionable solutions for social media marketing strategy and content development.


Thursday, March 5, 2020, Chamber of Commerce of West AL Suite 2

Strategic planning is essential for today's business professional - no matter the size, scope or sector in which they operate. Just having a general philosophy of organizational direction is not enough. Owners and leaders of organizations need a business plan that transforms their vision into actionable steps of operational focus and alignment. Business professionals must understand the assimilation of strategy into action and its overall impact on organizational results. This workshop offers this multidimensional perspective.


This course contains no sessions

Truly, times have changed for those who lead others, yet the solutions in dealing with such changes can be found in the fundamental principles of basic supervision - the roles, skills and functions required of supervisor. This workshop is designed to help individuals build competencies in basic supervision practices. It works to define supervision, explains the competencies required of supervisors, and describes the supervisor's position from an operational perspective.


Wednesday, June 3, 2020, Chamber of Commerce of West AL Suite 2

Possessing a capable skill-set is only half of the potential solution. Modern day supervisors must execute relentlessly in producing results for their respective organizations. This workshop moves beyond the attainment of up-to-date supervisory skills to applying such skills while facing the daunting organizational challenges of the 21st century. It provides an overview of today's organizations, issues affecting organizations, and ways that modern supervisors in organizations are responding strategically. This workshop also focuses on emerging new directions for supervision, the future of supervision, and ways to prepare for and act in the future.


Wednesday, June 24, 2020, Chamber of Commerce of West AL Suite 2

In this highly participative and energized learning program, participants will discover and apply some of the most critical concepts in leading and working in teams. All attendees will engage in small group activities that provide opportunities to solve problems together, analyze processes, debrief "hits and misses" in communication and reflect on how to apply this knowledge back at the workplace. Drawing from the resources of Lencioni's "Five Dysfunctions of a Team" and Runde and Flanagan's "Building Conflict Competent Teams", participants will gain a clear understanding of teambuilding for high performance and how it can benefit an organization.

The workshop is designed to help participants:

- Learn the key elements for building a high-performance team

-Improve teamwork by avoiding the fatal "5 Dysfunctions"

-Describe four ways to cultivate trust with employees

-Improve communication skills with a focus on listening and learning to use fact-based behavioral feedback

-Clarify leadership values, personalize a "leadership vision" and link it to the company's mission and values

-Motivate & influence employees more effectively

-Exploring thinking preference styles, identify natural strengths and potential blind spots, and relate these to leadership effectiveness

-Identify areas for improvement and setting developmental goals

-Develop strategies to strengthen team relationships by creating an action-plan


This course contains no sessions
Changes in the workplace and workforce require that employees work better together. Cross functional teams, large scale projects, tighter budgets and increased responsibilities solidify the need for employees to effectively resolve conflicts. There is a need to effectively and efficiently collaborate with teammates, co-workers, vendors and customers. This workshop allows participants to discuss best practices for handling conflict, practice having difficult conversations, and create solutions for common workplace conflicts.
Tuesday, November 12, 2019, Chamber of Commerce of West AL Suite 2