Courses

Activity-Based Budgeting and Cost Management

  • Legacy budget development and cost management methods are no longer adequate for the ever-increasing demands on the maintenance organization to do more and more with few resources and less money. This session introduces activity-based budgeting and best practices cost management methodology that ensures a budget predicated on actual need and a practical means to manage that budget for optimal benefit in terms of available capacity, reduced cost and maximum useful life of capital assets.

This course contains no sessions

Deepen your project management competencies in key areas like initiation, planning, execution, control, and closure. Apply advanced methods for project activities like scheduling, cost management, risk management, procurement, staffing, communication, and quality to scenarios encountered in a challenging simulation. The software-based simulation will present you with situations during the planning and execution phases of projects and challenge you to make timely decisions that can affect the outcome of the project.

To familiarize yourself with fundamental project management concepts before this course, attendance at the Developing Project Management Skills course or an equivalent course is highly encouraged but not required.

Completion of this course constitutes progress toward earning a certificate designating the participant as a University of Alabama (UA) Practitioner in Project Management. See the website or contact the program manager for details on earning the UA Expert Practitioner and UA Master Practitioner designations.


September 15, 2020 to September 17, 2020, Zoom Meeting

Give your organization sound and repeatable project management practices to make project management an efficient discipline. Learn how to identify, document, and apply best practices to improve current and future project performance and institutionalize project management best practices throughout your organization. In addition to case studies and exercises, you will build your own best practice methodology tailored to your organization. You will also gain insight into organizational culture in order to champion project management best practices in your organization.

To familiarize yourself with fundamental project management concepts before this course, attendance at the Developing Project Management Skills course or an equivalent course is highly encouraged but not required.

Completion of this course constitutes progress toward earning a certificate designating the participant as a University of Alabama (UA) Practitioner in Project Management. See the website or contact the program manager for details on earning the UA Expert Practitioner and UA Master Practitioner designations.


December 8, 2020 to December 9, 2020, Zoom Meeting

In today's competitive business environment, effective communication skills are more crucial than ever before. It is the foundation on which successful careers are built and a crucial component of lasting success. Whether it's a face-to-face conversation or an e-mail exchange, a professional message involves establishing a connection that leaves a positive impression. This workshop will help you develop a truly engaging and responsive communication style, leading to positive results for you and your organization.


This course contains no sessions

Successful companies know that creating an excellent customer service culture within the organization is vital for sustainability and growth. "WOW-ing" the customer must be viewed as a way of life within an organization so that excellent customer service is engrained in the mission. From hiring and developing the best team to rewarding excellent service, customer service culture begins with leadership. This workshop will create a positive work environment, decrease turnover and deliver the results of true customer service excellence.


This course contains no sessions
The University of Alabama, BAMA at Work initiative, is eager to work with the Gadsden Public Library and the Gadsden Parks and Recreation Department in the design, delivery, and evaluation of the Customer-Focused Leadership program. In developing this proposal, information has been gathered through client emails with Amanda Jackson, Jen Weathington and research in the required knowledge related to customer-focused leadership best practices.
This course contains no sessions

This results-oriented, "roll up your sleeves" course will introduce you to the quality-driven philosophies and tools that contribute to enhancing the project team's participation and productivity. Build a foundation of project management skills from a strategic, organizational, and tactical viewpoint. Learn the various roles and responsibilities of the project teams, understand the characteristics of an effective project manager. The project management process as well as techniques and tools for project planning and execution will also be discussed.

The course is designed for project managers, functional managers, and key project team members. In other words, this is for the very people who are accountable and responsible for achieving predetermined multi-disciplinary objectives on schedule, within allocated cost while delighting customers! People who support projects, either directly or indirectly, should attend this workshop. Previous experience is not necessary to benefit from this course.

Completion of this course constitutes progress toward earning a certificate designating the participant as a University of Alabama (UA) Practitioner in Project Management. See the website or contact the program manager for details on earning the UA Expert Practitioner and UA Master Practitioner designations. It is highly recommended by the department to begin


October 6, 2020 to October 8, 2020, Bryant Conference Center

Faced with repeating, entrenched, and complex personal and technically complex events, managers must constantly wrestle with the on-the ground challenges that define their working environment. Critical to the study of management, these challenges are most often likely to emerge in highly resource constrained contexts - there just isn't enough to go around, and managers have to dig deep to solve all of the problems that emerge and reemerge, and that define professional success and failure. Where does the juice to solve these problems come from? Can managers buy their way out of the issues they face by spending the company's money? Is there a magic button hidden under someone's desk somewhere? Is there some sort of all-powerful, all knowing being who can be relied on to make everything right with a quick call? Of course not. The only place that the power to be great comes from - the only place it will ever or could ever come from - is from you, and only you. The magic - the power - comes from you.


This course contains no sessions

Leadership and Management Skills for Managers and Supervisors

  • Effective maintenance is dependent on an engaged workforce that share a common vision and strive for world-class performance. Deficiencies in people skills is perhaps the greatest weakness within the maintenance function. It is incumbent upon the maintenance manager and supervision to have and practice effective leadership and management skills. This session focuses on providing these skills and practical guidelines that will help them involve and motivate their workforce, deal with conflicts and other challenges.

This course contains no sessions

MRO Procurement and Inventory Management

  • Maintenance, repair and overhaul materials (MRO), excluding inventory, represents 50% or more of the total maintenance budget. MRO inventory adds millions more to the overall operating cost of the maintenance function as well as the plant. This session focuses on proven strategy, processes, and methods that effectively manage this major expense. It is not intended to provide mastery of the unique skills required to procure, store and manage MRO inventory, but provides the knowledge that a maintenance manager must know to assure these critical functions are properly designed, implemented and utilize in his operation.


September 8, 2020 to September 9, 2020, Bryant Conference Center

Maintenance Planning and Scheduling

  • The mission and strategy created for the maintenance organization depends on effective planning and scheduling. This session provides the necessary knowledge and understanding needed to effectively manage the planning and scheduling process. It is not intended to provide mastery of skills required to execute the planning and scheduling function.


This course contains no sessions

Managing Facilities Maintenance

  • The processes, and tools provided in sessions 1 - 6 are directly applicable to facilities, but must be tailored to the unique requirements of facilities assets and equipment, as well as the tenant-driven demands that govern operations and maintenance. This optional session, attended in lieu of session 7a, provide concise, best practices guidelines for application of the processes, tools and knowledge provided by this certificate course.


October 8, 2020 to October 9, 2020, Bryant Conference Center

Managing Industrial Plant Maintenance

  • This session build upon the knowledge gain in sessions 1 - 6 and provides practical guidelines to implement and maintain a viable maintenance program that can achieve and sustain world-class performance.


October 6, 2020 to October 7, 2020, Bryant Conference Center

Preventive/Predictive Maintenance

  • The heart of an effective maintenance strategy is a robust, risk-based preventive maintenance program. As the name implies, the focus of preventive maintenance is to prevent failures, premature wear or damage-to prevent the need for corrective maintenance. Unlike traditional program, this session will provide a best practice approach to preventive maintenance. One that will significantly improve availability, reduce corrective maintenance, and extend useful life.

August 11, 2020 to August 12, 2020, Bryant Conference Center
Bama at Work is taking the hit workshop, Professionally Speaking, on the road! Delivered by expert faculty from The University of Alabama College of Communication. The program will draw motivated, high-achieving professionals looking to improve their speaking and presenting skills. Geared towards the business world, this is an excellent venue to share your products or services with an upwardly mobile professional audience. We're offering several sponsorship packages designed to get your business the most exposure possible. SPONSORSHIP OPTIONS Only two spots are available for each of the below packages, so secure your sponsorship TODAY! PLATINUM LUNCH SPONSOR $2,000 Organization recognition and prominent logo placement at the event Bag insert/swag access Exhibit table Two registration packages (lunch included) GOLD BREAKFAST SPONSOR $1,500 Organization recognition and prominent logo placement at the event Exhibit table One registration package (lunch included) SILVER BEVERAGE BREAK SPONSOR $1,000 Organization recognition and prominent logo placement at the event BRONZE SPONSOR $750 Bag/Swag Sponsor If you wish to make a financial contribution of an amount not listed above, please contact Brenda H. Truelove at 205-348-9066 or by email truelove@ccs.ua.edu
This course contains no sessions

One's professional image is composed of visual, vocal, and verbal messages. The ability to present with power and confidence directly impacts one's maximization of personal and professional opportunities. Corporate environments rely on individuals and leaders who are able to communicate key messages and represent their company well.

This day long interactive workshop will present expert tips and take-aways for public speaking and presentation management. Participants will have the opportunity to apply learned skills and practice them in a dynamic environment.

Objectives include the learning and application of the following:
  • - Crafting powerful and engaging messages;
  • - Effective use of visual aids;
  • - Overcoming public speaking anxiety; and
  • - Non-verbal communication that exudes confidence and credibility.

A certificate of completion will be issued at the close of the workshop.


This course contains no sessions

Take this 1-day session for project management knowledge and skills you can start using. Jump start your ability to contribute to a project team's effectiveness by building a foundation of project management skills. You will learn essential characteristics of a project manager's role as well as techniques and tools for project planning and execution you can start using.

This is for you if you are involved in achieving predetermined multi-disciplinary objectives on schedule, within allocated cost while delighting customers. People who support projects, either directly or indirectly, should attend this workshop.

Previous experience is not necessary to benefit from this course.


This course contains no sessions

This workshop provides an overview of recruitment, staffing and interviewing in today's modern organizations, sourcing channels for identified talent needs, the process of employee and job matching, related laws and regulations, an intense focus on the interview process, the do's and don'ts of interviewing, requesting background checks and references, and developing a job offer letter.


This course contains no sessions

Social media marketing is now a cornerstone of marketing strategy for all types of businesses and organizations. However, it can also be overwhelming and time consuming. Learn how to make social media strategy work best for you and your business by learning the core functions of social media: monitor, amplify, respond and lead. This program will help you develop a strategy that works best for your marketing goals and is conscious of your time and budget. Using a variety of social media platforms, such as Facebook, Twitter, Instagram, Pinterest, Snapchat, and LinkedIn, you can create an online presence that tells your business's story, finds new customers, and interacts with a targeted audience online. Attendees will create their own Social Media Strategy Blueprint during the workshop and leave with actionable solutions for social media marketing strategy and content development.


This course contains no sessions
This workshop, based on the 2016 Deloitte Global Human Capital Trends study, promotes the development of critical thinking and strategic planning as a guidepost for continuous improvement and transforming the human capital approach for participant organizations.
This course contains no sessions

Strategic planning is essential for today's business professional - no matter the size, scope or sector in which they operate. Just having a general philosophy of organizational direction is not enough. Owners and leaders of organizations need a business plan that transforms their vision into actionable steps of operational focus and alignment. Business professionals must understand the assimilation of strategy into action and its overall impact on organizational results. This workshop offers this multidimensional perspective.


This course contains no sessions

Truly, times have changed for those who lead others, yet the solutions in dealing with such changes can be found in the fundamental principles of basic supervision - the roles, skills and functions required of supervisor. This workshop is designed to help individuals build competencies in basic supervision practices. It works to define supervision, explains the competencies required of supervisors, and describes the supervisor's position from an operational perspective.


This course contains no sessions

Possessing a capable skill-set is only half of the potential solution. Modern day supervisors must execute relentlessly in producing results for their respective organizations. This workshop moves beyond the attainment of up-to-date supervisory skills to applying such skills while facing the daunting organizational challenges of the 21st century. It provides an overview of today's organizations, issues affecting organizations, and ways that modern supervisors in organizations are responding strategically. This workshop also focuses on emerging new directions for supervision, the future of supervision, and ways to prepare for and act in the future.


This course contains no sessions
The University of Alabama, BAMA at Work initiative, is eager to work with the Birmingham Water Works Board in the delivery of the Supervision for Success program. In developing this proposal, information has been gathered through client conversations with Rhonda Lewis and research in the required knowledge related to supervision best practices.
This course contains no sessions
This workshop, based on the 2016 Deloitte Global Human Capital Trends study, identifies the tactical implementation roadmap for continuous improvement and transforming the human capital approach for participant organizations. Your human capital is worth the investment in such actions!
This course contains no sessions

In this highly participative and energized learning program, participants will discover and apply some of the most critical concepts in leading and working in teams. All attendees will engage in small group activities that provide opportunities to solve problems together, analyze processes, debrief "hits and misses" in communication and reflect on how to apply this knowledge back at the workplace. Drawing from the resources of Lencioni's "Five Dysfunctions of a Team" and Runde and Flanagan's "Building Conflict Competent Teams", participants will gain a clear understanding of teambuilding for high performance and how it can benefit an organization.

The workshop is designed to help participants:

- Learn the key elements for building a high-performance team

-Improve teamwork by avoiding the fatal "5 Dysfunctions"

-Describe four ways to cultivate trust with employees

-Improve communication skills with a focus on listening and learning to use fact-based behavioral feedback

-Clarify leadership values, personalize a "leadership vision" and link it to the company's mission and values

-Motivate & influence employees more effectively

-Exploring thinking preference styles, identify natural strengths and potential blind spots, and relate these to leadership effectiveness

-Identify areas for improvement and setting developmental goals

-Develop strategies to strengthen team relationships by creating an action-plan


This course contains no sessions
Changes in the workplace and workforce require that employees work better together. Cross functional teams, large scale projects, tighter budgets and increased responsibilities solidify the need for employees to effectively resolve conflicts. There is a need to effectively and efficiently collaborate with teammates, co-workers, vendors and customers. This workshop allows participants to discuss best practices for handling conflict, practice having difficult conversations, and create solutions for common workplace conflicts.
This course contains no sessions

World-Class Maintenance

  • Begins the journey from reactive to world-class maintenance management and provides students with an overview of the requisite attributes, methodologies, and tasks required to create, implement, and sustain effective maintenance.


This course contains no sessions