Courses

BERTHA is an online training program that functions as part of a school's overall School Violence Prevention Program. With the Behavioral Risk Threat Assessment (BERTHA) process implimented, schools will be able to recognize, and more importantly, respond to early warning signs related to 'behaviors of concern' that won't yet fall into the classification of school violence. The goal of BERTHA is to identify, assess, manage, and monitor students exhibiting behaviors of concern, long before they pose a threat of violence to themselves or others. The timing of that identification can range from long before commission of a violent act up to just prior to commission of the act, depending on the risk factors present, information available at that time, and other situational factors.

All behaviors and threats are not equal. It is important that schools charged with responding to reported behaviors of concern or threats/incidents be properly trained, and have a systematic means of gathering information, conducting an investigation, and determining the threat level posed by the situation.

BERTHA identifies the roles and responsibilities of the individuals and teams required and sets forth the steps to follow upon receipt of a tip/report of an incident/threat or behavior of concern. The purpose of BERTHA is to enable schools to prevent incidents of school violence in the first instance. It is not a process of prediction. The training is delivered in an online training format for authorized licensee holders. Upon successful completion of the online training, participants will receive a certificate of completion from The University of Alabama College of Continuing Studies.


October 1, 2018 to September 30, 2019
The end goal of business leadership coaching is long-term behavior change as recognized and acknowledged by others. Our Capstone Leadership Coaching approach is geared toward assisting successful people to get even better over time in the areas that matter to them and their stakeholders. Business leaders seek the advice and consultation of a leadership coach to facilitate the change process toward a chosen behavioral goal setting process, one that he or she considers important and meaningful for their leadership skill improvement and ultimately business success.
October 1, 2018 to September 30, 2019

In today's competitive business environment, effective communication skills are more crucial than ever before. It is the foundation on which successful careers are built and a crucial component of lasting success. Whether it's a face-to-face conversation or an e-mail exchange, a professional message involves establishing a connection that leaves a positive impression. This workshop will help you develop a truly engaging and responsive communication style, leading to positive results for you and your organization.


Wednesday, October 24, 2018, Vestavia City Hall Council Chambers
Tuesday, March 5, 2019, Chamber of Commerce of West AL Suite 2

Every up-to-date organizational leader knows that the controlling, coercive management style of yesteryear no longer works. Demographic and economic changes now require that managers not only negotiate with their staff, but help them negotiate with each other. Sadly, many management development programs fail to show managers exactly how to mediate between employees. Current trends toward downsizing, flatter hierarchies, teams, quality, and multiple responsibilities are intensifying the interdependency between employees. Most organizations inadequately equip their staff to effectively negotiate work relationships in these challenging times.

This workshop puts the tools of the professional mediator into the hands of your leaders to build better workplace relationships, enhance performance, improve productivity, and cut the unnecessary financial costs of workplace conflict.


This course contains no sessions

Successful companies know that creating an excellent customer service culture within the organization is vital for sustainability and growth. "WOW-ing" the customer must be viewed as a way of life within an organization so that excellent customer service is engrained in the mission. From hiring and developing the best team to rewarding excellent service, customer service culture begins with leadership. This workshop will create a positive work environment, decrease turnover and deliver the results of true customer service excellence.


Wednesday, January 23, 2019, Vestavia City Hall Council Chambers
Wednesday, May 8, 2019, Chamber of Commerce of West AL Suite 2
Speed, fitness, flexibility, nimbleness, resilience . words more often used to describe a world class athlete than a business organization. Moreover, how often do we hear these words to characterize our HR departments or staff? Not nearly often enough. Who Should Attend: HR Department Heads, HR Managers, Functioning Team Leaders, Individual Professionals The 21st century is bringing rapid innovation and change driven by the continuing digital renaissance, expanding and/or disruptive markets, and real-time communications paradigm....ALL relevant HR challenges. Learn to thrive in a volatile, uncertain, complex and ambiguous world! Developing HR Agility for a VUCA World is a 2.5 day workshop focused on building an agility capability within HR functions, teams and individual professionals alike.
This course contains no sessions

Supervision is dead.long live talent management! This statement, while not true in an absolute sense, still relates to the skills needed in the supervision of a modern workforce - employees need to be led, work organized, and common goals communicated and attained - it's the role of Supervisors that has evolved. This definitive new role is one of Talent Manager, a new approach that takes a comprehensive view in supervising others and is critical to the success of the organization, its people and ultimately its customers. Today's Talent Manager is challenged daily with working smarter to balance the demands of employees and management, empowering staff, prioritizing the urgent and leveraging knowledge and technology to facilitate innovation from the bottom up.

Our Directing Others Toward Results workshop is facilitated using multiple classroom learning methods and micro-bursts of knowledge transfer to take a meaningful and actionable approach in providing leaders with relevant knowledge to improve personal and team performance. In this high energy workshop, Talent Managers will master the skills of creating curiosity within employees and empowering teams to work through challenges in support of organizational strategy.


This course contains no sessions
We live in a "VUCA" environment - volatile, uncertain, complex and ambiguous. A combination of market disruption, technological change, competition, economic downturn, etc. is placing a demand on leaders to respond even more quickly and adaptively to meet ever changing market, customer and competitive challenges. To be successful now and in the future, leaders, teams and organizations must have agility to effectively manage in a fast, moving and turbulent world. Another way to look at Leadership Agility is to answer three basic questions: why, how and what. Why is building an Agile organization important? Agility helps businesses, their leaders and employees adapt and thrive in VUCA world. How does Agility create long-term business success? Through a series of best practices, practical tools and processes, companies learn to build a dynamic capability to sense impending change and respond to it better and faster. What does Agility accomplish? Building Agility within your workforce helps leaders and businesses become more focused, fast and flexible. Organizations and individuals at all levels become more focused on strategic imperatives; and capabilities become faster and more flexible in responding to ever changing times.
This course contains no sessions

Faced with repeating, entrenched, and complex personal and technically complex events, managers must constantly wrestle with the on-the ground challenges that define their working environment. Critical to the study of management, these challenges are most often likely to emerge in highly resource constrained contexts - there just isn't enough to go around, and managers have to dig deep to solve all of the problems that emerge and reemerge, and that define professional success and failure. Where does the juice to solve these problems come from? Can managers buy their way out of the issues they face by spending the company's money? Is there a magic button hidden under someone's desk somewhere? Is there some sort of all-powerful, all knowing being who can be relied on to make everything right with a quick call? Of course not. The only place that the power to be great comes from - the only place it will ever or could ever come from - is from you, and only you. The magic - the power - comes from you.


Tuesday, January 15, 2019, Chamber of Commerce of West AL Suite 2
Leadership is both art and science. Decades of research have identified the "hard skills" (a.k.a. competencies) associated with the knowledge and behavioral traits required of leaders. However, such competencies must effectively be put into action in order to yield results. Therefore, perhaps equally important, are the efforts associated with utilizing "soft skills" related to the abilities and traits that make leaders effective. In other words, modern leaders move beyond knowing merely what to do and are deeply invested in how to do it - the most effective way. Seeking the appropriate balance in each set of attributes is essential in leading organizations, people and especially oneself toward fulfillment of strategic purposes. In this workshop, we delve into a past, present and future view of leadership and move toward a progressive view of striking this required balance. At the center this modern leadership blend of actions is a keen focus on how to influence others, negotiate effectively, resolve conflict, and set a culture of accountability in obtaining multi-level results toward strategic purpose. The workshop concludes with a dynamic practical approach for translating workshop learning into actionable leadership efforts for participants and their respective organizations.
This course contains no sessions

Champion leaders are the leaders of leaders who unleash talent to drive organizational success. They understand and utilize a delicate balance of hard and soft skills. Moving beyond merely knowing what to do, a true leader is deeply invested in how to do it. In this workshop you'll learn foundational roles, skills and functions of champion leadership - influence, negotiation, conflict resolution and accountability. We'll conclude with a dynamic real-world exercise, translating learning objectives into practical leadership.


October 30, 2018 to November 1, 2018, Bryant Conference Center

All around the world, companies and organizations are crying out for stronger leaders. The first workshop in our new series - a partnership between the Vestavia Hills Chamber of Commerce and The University of Alabama's Bama at Work initiative - focuses on preparing you to answer their call.

- Is leadership lost?

- What has leadership been in the past and where is it going in the future?

- What are the current challenges and future opportunities for leaders?

- How do we bridge the generations through leadership?

- What are key characteristics of leadership and how do organizations stack up?

- How do your motives impact your leadership approach?


This course contains no sessions
A flexible and impactful learning workshop, this seminar is the most cost- effective way to empower your employees to handle the challenges of today's intensely interdependent workplace. They will learn how to use a simple yet powerful communication tool - "Self Mediation" - to manage the differences that impair teamwork, quality, decision-making, and cooperation throughout your organization. But more than just a training seminar, this practical program contains resources for changing organizational culture, surgically altering the norms that so often cause obstructive behavior and replacing them with constructive, positive behaviors. This seminar puts the tools of the professional mediator in the hands of every employee to build better workplace relationships. It is an essential component of every successful organization's HRD and OD strategic effort. Thousands of people have learned this practical tool for the prevention and early resolution of workplace conflict.
This course contains no sessions
Bama at Work is taking the hit workshop, Professionally Speaking, on the road! Delivered by expert faculty from The University of Alabama College of Communication. The program will draw motivated, high-achieving professionals looking to improve their speaking and presenting skills. Geared towards the business world, this is an excellent venue to share your products or services with an upwardly mobile professional audience. We're offering several sponsorship packages designed to get your business the most exposure possible. SPONSORSHIP OPTIONS Only two spots are available for each of the below packages, so secure your sponsorship TODAY! PLATINUM LUNCH SPONSOR $2,000 Organization recognition and prominent logo placement at the event Bag insert/swag access Exhibit table Two registration packages (lunch included) GOLD BREAKFAST SPONSOR $1,500 Organization recognition and prominent logo placement at the event Exhibit table One registration package (lunch included) SILVER BEVERAGE BREAK SPONSOR $1,000 Organization recognition and prominent logo placement at the event BRONZE SPONSOR $750 Bag/Swag Sponsor If you wish to make a financial contribution of an amount not listed above, please contact Brenda H. Truelove at 205-348-9066 or by email truelove@ccs.ua.edu
This course contains no sessions

One's professional image is composed of visual, vocal, and verbal messages. The ability to present with power and confidence directly impacts one's maximization of personal and professional opportunities. Corporate environments rely on individuals and leaders who are able to communicate key messages and represent their company well.

This day long interactive workshop will present expert tips and take-aways for public speaking and presentation management. Participants will have the opportunity to apply learned skills and practice them in a dynamic environment.

Objectives include the learning and application of the following:
  • - Crafting powerful and engaging messages;
  • - Effective use of visual aids;
  • - Overcoming public speaking anxiety; and
  • - Non-verbal communication that exudes confidence and credibility.

A certificate of completion will be issued at the close of the workshop.


This course contains no sessions

Despite this reality, managing a project is the only way to bring people and resources from across the organization together for any hope of successful execution to impact the business. Managing Projects without Projects Managing You is designed for anyone in business - from the mail room to the board room - who may be called upon to lead or contribute to a project that impacts the business (and inevitably your career).


Wednesday, March 20, 2019, SmoothRock Conference Center

This workshop provides an overview of recruitment, staffing and interviewing in today's modern organizations, sourcing channels for identified talent needs, the process of employee and job matching, related laws and regulations, an intense focus on the interview process, the do's and don'ts of interviewing, requesting background checks and references, and developing a job offer letter.


This course contains no sessions

Social media marketing is now a cornerstone of marketing strategy for all types of businesses and organizations. However, it can also be overwhelming and time consuming. Learn how to make social media strategy work best for you and your business by learning the core functions of social media: monitor, amplify, respond and lead. This program will help you develop a strategy that works best for your marketing goals and is conscious of your time and budget. Using a variety of social media platforms, such as Facebook, Twitter, Instagram, Pinterest, Snapchat, and LinkedIn, you can create an online presence that tells your business's story, finds new customers, and interacts with a targeted audience online. Attendees will create their own Social Media Strategy Blueprint during the workshop and leave with actionable solutions for social media marketing strategy and content development.


Thursday, November 29, 2018, Vestavia City Hall Council Chambers
Tuesday, April 9, 2019, Chamber of Commerce of West AL Suite 2

Social Media is an integral part of the day-to-day operations of businesses, small and large. When used strategically, social media channels can provide, at a large- scale, opportunities to reach and engage with customers, strengthen relationships, increase customer growth, build and grow community relationships, generate leads and increase brand recognition.

Where do you begin? The starting point begins by establishing your goals for use. This should be done before embarking upon the use of any social media channel. Should you be on all social channels? How do you determine which ones are best for your business goals? How do you get started? How do you build something people will engage with and share? How do you reach your target audience?

The answers to these questions will be covered in this half-day class.


Wednesday, April 24, 2019, Vestavia City Hall Council Chambers

Strategic planning is essential for today's business professional - no matter the size, scope or sector in which they operate. Just having a general philosophy of organizational direction is not enough. Owners and leaders of organizations need a business plan that transforms their vision into actionable steps of operational focus and alignment. Business professionals must understand the assimilation of strategy into action and its overall impact on organizational results. This workshop offers this multidimensional perspective.


Wednesday, February 13, 2019, Chamber of Commerce of West AL Suite 2
The development and implementation of carefully crafted strategies for the acquisition of all goods and services has become a critical issue in all organizations wishing to reduce operating cost while improving quality and productivity. The presentation explores key areas considered critical to the future success of Supply Chain Operations. It moves today's supply management activities from its typical tactical focus to the strategic focus needed to successfully implement the processes and methods needed to reach world class performance now and maintain it in the future.
April 29, 2019 to April 30, 2019, Bryant Conference Center

Truly, times have changed for those who lead others, yet the solutions in dealing with such changes can be found in the fundamental principles of basic supervision - the roles, skills and functions required of supervisor. This workshop is designed to help individuals build competencies in basic supervision practices. It works to define supervision, explains the competencies required of supervisors, and describes the supervisor's position from an operational perspective.


Wednesday, June 5, 2019, Chamber of Commerce of West AL Suite 2

Possessing a capable skill-set is only half of the potential solution. Modern day supervisors must execute relentlessly in producing results for their respective organizations. This workshop moves beyond the attainment of up-to-date supervisory skills to applying such skills while facing the daunting organizational challenges of the 21st century. It provides an overview of today's organizations, issues affecting organizations, and ways that modern supervisors in organizations are responding strategically. This workshop also focuses on emerging new directions for supervision, the future of supervision, and ways to prepare for and act in the future.


Wednesday, June 26, 2019, Chamber of Commerce of West AL Suite 2
Today's global supply chains are increasingly complex and disruptions are a common occurrence. A current example is the congestion that plagues many ports, resulting in shipment delays. The disruptions are driven by a variety of events, including labor disputes, customs delays, natural disasters and other incidents. Following the March 2011 tsunami and earthquake in Japan, supply chains worldwide felt the impact of this natural disaster, as Japanese manufactured exports worldwide dropped dramatically. The lessons to be learned from this natural disaster are still being analyzed by supply chain experts as a means of pre-empting further and future ramifications from such catastrophe. Risk comes in many forms and the key to insulating your supply chain against costly delays, or failures, can be found through various solutions and process changes. Instituting a collaborative mentality and consolidating data from your external systems results in the ability to buffer your operations from all major risk factors. When it comes to managing the various forms and degrees of sourcing risks, there are challenges. When we talk about risk, we are speaking about "disruption". These disruptions can be caused by everything from political unrest, to extreme weather, or simply a lack of communication between people/functions. You can't plan for every eventuality. This program is intended to show how to address the major weaknesses in a structured and practical way.
May 1, 2019 to May 2, 2019, Bryant Conference Center

This workshop is a dynamic half-day program designed to help leaders maximize their team results by learning the ingredients of building a high performance team. Led by Curtis D. Curry, Ph.D., who has helped tens of thousands of leaders around the world develop world-class leadership skills, participants will discover effective ways to build and lead a high performance team, identify team strengths and areas that may be inhibiting team effectiveness, align mission, goals, and values and discover opportunities to leverage differences to achieve peak performance. Building a high performance team starts with effective leadership, and effective leadership begins with self-awareness. The workshop will focus on heightening the leaders' self-awareness while also tapping into the powerful front-line experiences of the participants.

The workshop is designed to help participants:

- Learn the key elements for building a high-performance team

-Improve teamwork by avoiding the fatal "5 Dysfunctions"

-Describe four ways to cultivate trust with employees

-Improve communication skills with a focus on listening and learning to use fact-based behavioral feedback

-Clarify leadership values, personalize a "leadership vision" and link it to the company's mission and values

-Motivate & influence employees more effectively

-Exploring thinking preference styles, identify natural strengths and potential blind spots, and relate these to leadership effectiveness

-Identify areas for improvement and setting developmental goals

-Develop strategies to strengthen team relationships by creating an action-plan


Tuesday, November 13, 2018, Chamber of Commerce of West AL Suite 2
Wednesday, February 27, 2019, Vestavia City Hall Council Chambers
At work, teams perform at a higher level when engaged in a consistently applied process. Adopting such a process requires buy in to understand why you must have it, implementing it, and putting in action to make it work to yield positive results. In this workshop participants will investigate the five pillars of the team engagement process. More specifically in an organizational related approach we will dive into the drivers of what fuels participants into adapting traits of team engagement. After understanding, implanting, and cultivating the process, organizations will be better prepared to achieve enhanced team results.
Wednesday, April 3, 2019, To be determined
This workshop is designed to help "authorized ARD trainers" deliver internal training to ARD supervisors/managers so they understand, participate in, and work closely with modern HR staffing practices to be more engaged in the talent acquisition process. This workshop provides an overview of recruitment, staffing and interviewing in today's modern organizations, sourcing channels for identified talent needs, the process of employee and job matching, related laws and regulations, an intense focus on the interview process, the do's and don'ts of interviewing, requesting background checks and references, and developing a job offer letter - all under the guidance and direction of the Human Resource function at ARD.
This course contains no sessions
A flexible and impactful half-day learning workshop, this seminar is the most cost- effective way to empower your employees to handle the challenges of today's intensely interdependent workplace. They will learn how to use a simple yet powerful communication tool - "Self Mediation" - to manage the differences that impair teamwork, quality, decision-making, and cooperation throughout your organization. But more than just a training seminar, this practical program contains resources for changing organizational culture, surgically altering the norms that so often cause obstructive behavior and replacing them with constructive, positive behaviors. This seminar puts the tools of the professional mediator in the hands of every employee to build better workplace relationships. It is an essential component of every successful organization's HRD and OD strategic effort. Thousands of people have learned this practical tool for the prevention and early resolution of workplace conflict.
This course contains no sessions